Thank You for Making This Year's Client Appreciation Event Amazing!

Solving Each Other’s Problems

It was so amazing to be able to share a problem with the group and then get the help of the whole room to solve it! We all shared one problem, tiny or large, and everyone offered different possible solutions.

It turns out that extended data was a very popular answer to many of the room’s business issues. If you have any ideas of how you would like to use extended data to solve one of your own problems but you need a little bit of help getting started, give us a call. That’s why we’re here: to help you take your business to the next level!

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Did You Catch That? So many Bells and Whistles!

Were you glued to the screen when Bonnie demo’d SouthWare’s brand new CRM portal, too?! How about when Dan showed us how fast the new Order Entry portal is or how easy it is to create custom reports on the fly with FYI. Rachel revealed that we can now email customers straight from within SouthWare and who can forget Don’s 7 tries to get the NetLink handheld picking demonstration to work! Well, he redeemed himself with an awesome demonstration of SouthWare’s shopping cart; can you believe how much functionality comes straight out of the box!?!

If there was a tip or trick that you saw for the first time and you would like to know more information about that aspect of SouthWare, shoot us a quick line. We’d be happy to show you more!

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Scared Straight – PCI Links

If you weren’t scared straight after hearing that incredible first-hand story that Tom from Half Hitch Tackle shared about being breached, then you may want to have your pulse checked! The statistics are staggering: 43% of businesses that experience a breach go out of business within the next year. If you process credit cards in your business, here are some helpful links to getting you on the road to PCI Compliance:

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You Need to Watch This

We ran out of time, but if you process credit cards in your business you need to watch this hilarious video that spells out the 12 steps you need to take to become PCI compliant. (Don't worry, it's safe for work!)

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One Less Thing To Worry About – SouthWare is now PCI Compliant

Sleep easier at night knowing that you can process credit card transactions in SouthWare without having to worry about your element_payment_services_logosystem being the cause of a data breach! After teaming up with Element Payment Services, SouthWare no longer stores any credit card information. You still have to worry about the other 11 steps of PCI Compliance, but at least this one is covered!

Please don’t hesitate to reach out to us to answer your questions about getting on (and STAYING on) the road to full compliance!

Thank You

Thank you to all of our guest speakers and for everyone who joined us for making this event a success! Here's to a successful 2012!

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Please let us know your thoughts and feedback on our event by taking our short survey here! Your feedback will help us plan our future events, including location, topics covered and... whatever else you suggest!

Guest Speaker Joe Yazbeck

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We are very lucky to have Joe Yazbeck, founder and president of Prestige Leadership Advisors of Largo, Florida, joining us at our Annual Client Appreciation Event!  Joe provides professional services in leadership development, executive coaching, media and public speaker training. We know these are all important parts of your business.

Joe has enjoyed over 30 years coaching, training and consulting in numerous industries.  His customized program on presenting with confidence will help YOU to become recognized and respected in your field.

Joe’s creative and charismatic approach will bring a refreshing way for you to learn methods for succeeding in this very high profile, media influenced business world.

Find out more about Joe here!

Agenda

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8th Annual Client Appreciation Event

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Your Feedback

We would like to hear your feedback on the 8th Annual Client Appreciation Event. We try to provide a fun and entertaining event every year that you will take something valuable away from.


Did we accomplish our goal this year? Did you enjoy the event? Take this short survey and tell us your thoughts!

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Thanks to Pam at Pelican Bay for the Delicious Hot Cocoa

Have you made your delicious hot cocoa yet? Yum! Thanks Pam for sharing this cute treat with all of us!

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No More Excuses for Not Knowing What to Blog About

So you’ve decided to take you website to the next level and will be starting a blog. Here are 4 different kinds of posts that you can write to keep the content coming:

  1. Company news and developments – Did you recently win an award, hire a new person or do anything cool and noteworthy?
  2. Products (yours or other industry related products) – Do you have a cool new gadget or did you just try out one? People love to read reviews!
  3. Industry news & events – Is there a major event that’s coming up? Write about it!
  4. Re-posts – Share a link to a really great article you’ve recently read!

Ready for Your Press Conference Now?

Did you all practice your public speaking this weekend? Joe Yazbeck’s talk on how to command the audience certainly “moved” us and offered some really great tips on not only being a better speaker, but a better leader:

  • Have a purpose – Why am I here? Am I trying to persuade, inform, reassure, etc.?
  • Know your audience – What do they need? Are they pleasure seekers or pain avoiders?
  • Know your product – What do I want to happen as a result of this speech/meeting?

If you loved what Joe had to say, reach out to him:

Prestige Leadership Advisors
2600 East Bay Drive, Suite 210
Largo Florida 33771
727-260-7723
www.prestigeleader.com
jyazbeck@prestigeleader.com

Contact Us

We would be happy to answer any of your questions. Scan the QR code with your smart phone to download our v-card.

(727) 712-0440

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Stuff You Need To Know

See what our mascot Haruspex Harry is up to today. Helping solve customer problems and finding cool tools that you may find helpful!

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