  
More Control
Microsoft Dynamics GP helps provide more control over the supply chain, both inside and outside your organization with clear visibility into customer demand, inventory level, and the delivery of goods, your can potentially make faster, better, more cost-effective decisions. It also gives the right people access to pertinent and important information, empowering them to make effective decisions and adjustments.
More productive partner relationships
Microsoft Dynamics GP helps your people work better with business partners. By increasing communication efficiency and effectiveness, it can improve relationships with vendors and suppliers. And with the ability to monitor and report real-time on the productivity and business value of partner engagements, you can implement appropriate course corrections, negotiate terms, increase value, and control costs.
More satisfied customers
Microsoft Dynamics GP enables you to better fulfill customer commitments, delivering the products and services they want, when they need them--and doing it with greater reliability and accountability. it allows you to provide them with pertinent, timely information to help their buying decisions, then to ship them product in the quickest time frame possible. It also helps you to meet future customer expectations, since it allows you to quickly identify emerging customer behaviors and market trends.
More streamlined processes
by providing you with strategic insight into your current processes, Microsoft Dynamics GP enables you to erase bottlenecks and inefficiencies. It helps you manage inventory more effectively and accurately, removing the inefficiencies of manual data entry and adding new possibilities for tracking and distributing product.
More profitability
Microsoft Dynamics GP helps you manage all phases of your sales cycle to increase sales. You can track sales histories to identify top customers, monitor sales efforts to help keep marketing efforts on target, and use customer data to create add-on sales, earn repeat business, and focus on revenue-building efforts that bring the greatest return.
Business process: purchasing
From start to finish, Microsoft Dynamics GP can help you increase the efficiency and accuracy of your purchasing process. And by enabling more effective inventory control and automation everything from purchase orders to customer-specific pricing, it can significantly reduce operating costs. Your team can further reduce costs and increase revenue by quickly generating more-favorable purchasing terms.
Your customers also benefit, since Microsoft Dynamics GP allows you to automate returns, provide accurate crediting, and ensure that your organization meets its customer commitments. Operations can gain assurance from the increased efficiencies, knowing that manufacturing has the materials it needs to deliver products on time. Even vendor relationships can be improved through automated approval processes, flexible extended pricing, and blanket purchase orders.
Key Benefits:
Reduced bottlenecks. Minimize paperwork and enable quick purchase order processing.
Create new purchasing efficiencies. Automatically generate supplier purchase orders based on criteria that you define, and then efficiently route them for approval.
Stay ahead of customer demand. Manage and backfill inventory levels more effectively.
Better manage purchase requisitions and supplier orders. Automatically receive, invoice, post, track, and report inventory against supplier purchase orders.
Streamline returns and better meet customer and vendor requirements. Automate returns management with accurate crediting for both sales invoices and return merchandise authorizations (RMA's).

Recommended modules for purchasing:
- Available to Promise
- Inventory Control
- Payables Management
- PO Generator
- Returns Management
Roles that are empowered:
- Accounts payable clerks
- Order processors
- Purchasing agents
- Transportation Coordinators
- Warehouse staff
Business process: receiving
By reducing manual intervention, Microsoft Dynamics GP helps increase the accuracy and efficiency of your receiving process. Automating the process also helps to ensure that returns are processed more quickly and precisely--which results in lower holding costs and increased capabilities for tracking invoices and inventory, processing receipts, and analyzing customer activity.
Key Benefits:
Reduce exception handling. Automatically credit sales invoices and RMAs when receiving returns.
Reduce holding costs and improve warehouse operations. Return items to your warehouse more quickly.
Tighten integration with suppliers and customers. Request RMAs online or through an automated system.
Meet customer, vendor, and business requirements. Automate returns processing, increase accuracy of sale invoice credits, and maximize fulfillment efficiency.
Recommended modules for receiving:
- Inventory Control
- Landed Cost
- Purchase Order Processing
- Receivables Management
- Returns Management
Roles that are empowered:
- Purchasing agents
- Purchasing Managers
- Shipping and receiving clerks
- Warehouse staff
Business process: process sales orders
With Microsoft Dynamics GP, you can increase accuracy, visibility, and flexibility in tasks throughout the sales order life cycle, from first quote to final shipping. For example, it allows you to quickly and automatically convert relevant information in a quote into an order or invoice--and by removing manual entry from the process, order accuracy increases substantially. Visibility in the sales order process enables you to communicate accurately and proactively with your customers, while customized, on-the-fly pricing opens up the door for new business opportunities.
Key Benefits:
Increase visibility. Create transparency in the process to improve customer communications and accelerate collections.
Improve productivity. Quickly transfer information from quotes to invoices.
Reduce errors. Eliminate manual entry, get real-time updates, and automate change orders.
Reduce overhead and increase customer satisfaction. Give customers and field personnel security-enhanced access to product and pricing information, online ordering, and around-the-clock access to order status.
Drive new deals. Help sales representatives win in competitive and demanding situations by enabling them to provide customized pricing while away from the office.
Recommended modules for process sales orders:
- Available to Promise
- Extended Pricing
- Inventory Control
- Invoicing
- Order Management
- Sales Configuration
- Sales Order Processing
Roles that are empowered:
- Accounting managers
- Accounts receivable clerks
- Dedicated sales representatives
- Sales managers
Business process: shipping
Microsoft Dynamics GP helps give you greater control over all aspects of your distribution process. It enables you ot make and keep realistic and attainable delivery date expectations, prioritize orders more accurately, predict inventory shortages, and streamline routing shipments in ways that reduce costs.
Microsoft Dynamics GP also opens up new possibilities in the shipping process, and allows you to meet and even exceed ever-expanding customer expectations. It enables faster, more efficient fulfillment on a customer-to-customer basis, with reduced handling for single or multi-site warehouse operations, and allows you to effectively coordinate a wide range of shipping options to meet customer requirements and reduce overhead.
Key Benefits:
Reduce cost and increase speed. Streamline and automate your pick, pack, and ship-cycle.
Predict inventory shortages.Accurately prioritize orders to meet shortages and proactively communicate with customers to minimize impact.
Gain insight into consolidated orders. Route shipments, and plan and build loads.
Meet complex customer requirements and reduce overhead. Coordinate direct, drop, and multiple shipments.
Meet urgent order requests. Create efficient processes to expedite shipments and enhance customer satisfaction.
Recommended modules for shipping:
- Advanced Distribution
- Advanced Picking
- Inventory Control
- Sales Order Processing
Roles that are empowered:
- Shipping and receiving clerks
- Transportation coordinators
- Warehouse managers
Business process: warehouse operations
Microsoft Dynamics GP helps precision tune your warehouse operations, helping you to better manage inventory across multi-site distribution networks. It can enable flexibility for your warehouse staff in the pick, pack, and ship processes, empowering them to eliminate bottlenecks, reduce handling, and increase accuracy, while picklist features in the product offer greater flexibility in creating and making changes to orders.
With the confidence that comes from having accurate inventory level information, you can greatly invrease your ability to have the right products on-hand and reduce fulfillment lead times for customers. You can also maximize the efficiency and speed of your warehouse operations, helping ensure better customer satisfaction and increasing productivity.
Key Benefits:
Increase profitability and improve customer satisfaction. Help ensure the right inventory is available at the right time for critical deliveries.
Decrease order fulfillment lead times for customers.Get accurate inventory levels and identify insufficient levels of specific SKUs.
Lower potential carrying costs for your warehouse. Reduce excess inventory and shelf time.
Empower warehouse staff to be more productive. Reduce handling and increase accuracy in you pick, pack, and ship process.
Recommended Microsoft Dynamics GP modules:
- Advanced Distribution
- Advanced Picking
- Available to Promise
- Bill of Materials
- Inventory Control
- Landed Cost
- PO Generator
- Purchase Order Processing
Roles that are empowered:
- Materials Managers
- Operations managers
- Purchasing agents
- Purchasing managers
- Shipping and receiving clerks
- Warehouse managers
- Warehouse workers
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