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New Collections Portal

on 17 May 2012.

Have you checked out the New Collections Portal in SouthWare?  The Collections Portal will assist you by quickly identifying your Customers that need collection attention based on past due balances, past due commitments, scheduled tasks, etc.  You can then zoom to the Customer Collection Portal to research and record your collection follow-up efforts.  If you haven't heard about it, but want to see a demo, just give us a call.

Report for Stock Item by Open Work Order

on 15 May 2012.

The Inventory Manager portal now includes a stock item report by open work orders.  Choose your specific stock item.  Under Views / Activity got to Open items.  Select Work Orders to view open items.  Drill down to your specific work order for more information.

Additionally, the Assembly / WO tab under the Inventory Manager's main page has been updated.  There is more detailed information for assemble for, quantity and unit cost under a specific work order's detail.

 

Stock Keyword Search Box

on 10 May 2012.

Did you know???  Here's a quick tip to make your stock search easier.  The keyword search box on the Inventory Manager or Order Entry portal allows you to enter a partial stock number or stock description.  If you don't know the specific stock number, don't panic -- just use the keyword search.  This field will search through the stock number field and the 3 lines of the stock description for a specific word or number.

New Report for Stock Item by Open PO

on 08 May 2012.

The Inventory Manager web portal now includes a report for stock items by purchase order.  Enter your stock number or description in the search box.  Go to that specific stock item by clicking on the green arrow.  Under Open items, there is a new report by Purchase Order.  Choose your specific PO from the grid list to drill down for more information.

New Inventory Manager Tools

on 03 May 2012.

SouthWare has updated several features on the Inventory Manager web portal.  There is now a PTD Sales Trend report for stock items.  This lists the stock number, category, stock description, current sales for the last three periods and a year to date sales total.  It's a great report to track individual stock items.  Be sure to check it out.

Easy Viewing of Customer Documents

on 01 May 2012.

You can now view Customer orders, service orders, invoices or AR statement as pdf documents from the customer web portal.  Choose the customer you need to review.  From their main webpage, you can view their AR statement.  Under the View / Activity section (left column) you can click on the orders, service orders or history / invoices links.  A grid listing will show all the available documents.  Choose your specific document.  A pdf document link is now listed on the screen.  You can now view the document while you talk to your customer.

May's Class Schedule for SouthWare Training

on 01 May 2012.

Our classes are a great way to learn how to effectively use your SouthWare system.

May's classes:

3rd - Purchasing and Receiving

10th - Introduction to ReportMate and FYI Reporting

17th - ReportMate Intermediate

24th - Creating GL Financial Statements

31st - Inventory Control

Be sure to check out our entire class schedule.  Classes are FREE if you have a current customer support contract with us!!

Email a Customer Document

on 26 April 2012.

Want to email a document from the customer record?  You can.  Just go to the specific customer record in the web portal screens.  Click on the "Launch the E-Mail" link.  From here, you can send a current AR Statement, an AR Aging Report, Past Due Invoices or a Customer Price List.  This document will be attached as a pdf document to the email message.  Be sure to have your Outlook Mail program open already.  If you have an email address in the customer record, that information will be included.  If no email address, you can type one in.  It's quick and easy to do.

 

 

New Customer Related Information

on 24 April 2012.

SouthWare has been busy modifying the Customer Information webscreens.  When you access a customer record, you can now see all customer notes and warning notes (see the red flag).  Additionally, you can sort the notes and add a note.  The modified customer views / activity screen also allows you to create a new task for the customer (if you have TaskWise).

New PTD/YTD Sales Trend Report

on 19 April 2012.

Here's another new item that SouthWare has added to help track customer sales.  In the Web Portal screens, go to the People tab and select Customers.  There is a new report listed called PTD / YTD Sales Trend.  It lists the period to date sales for each customer (last 3 periods) and a year to date total.  Be sure to check it out.

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